Privacy Policy.

Introduction

Welcome to Care For You HVAC ("we," "our," or "us"). We operate the website careforyouhvac.com. This Privacy Policy describes how we collect, use, and share your personal information when you visit our site, use our contact forms, or interact with our advertisements on Meta platforms (Facebook and Instagram).

Information We Collect

We collect information that you provide directly to us through our digital touchpoints:

• Contact Data: Name, email address, phone number, and physical service address.
• Service Details: Information regarding your HVAC system type and specific service requests.
• Automated Data: IP addresses, browser types, and device identifiers via cookies and tracking pixels.

How We Use Your Information

Your data is used to maintain peak operational efficiency, specifically for:

• Dispatching technicians to your location in Denver and surrounding areas.
• Responding to quotes and service inquiries.
• Sending service reminders and promotional offers via SMS or Email (where opted in).
• Improving our website architecture and marketing accuracy.

Meta Advertising & Pixel Tracking

We use the Meta Pixel (Facebook Pixel) to track user interactions. This allows us to:

• Measure the effectiveness of our advertisements on Facebook and Instagram.
• Create "Lookalike" audiences to find new customers in Denver with similar comfort needs.
• Remarket to users who have visited our site but did not complete a contact form.

Meta collects this data via cookies and similar technologies. You can opt-out of interest-based advertising through your Facebook Ad Settings or the Digital Advertising Alliance.

Third-Party Services

We share data with verified third-party providers only to facilitate our services:

• EmailJS: To process and deliver website contact form transmissions.
• Google Analytics: To analyze website traffic patterns and user behavior.
• Dispatch Software: To manage technician routing and customer history.

Data Security

We implement high-grade physical and digital security protocols to protect your information. However, no transmission over the internet is 100% secure. By using our site, you acknowledge that we cannot guarantee absolute security of your transmitted data.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact our dispatch center via the information below.

Questions About Your Data?

If you have any questions regarding this policy or would like to request access, correction, or deletion of your personal information, please reach out to us directly through our contact form.